Purchased Komplete Audio 6 hardware and cannot get help, manual or software. Very hard to get in contact with you. Will not purchase anything more from you. So, let’s break Komplete down in to its 4 main parts: Synthesisers, Instruments, Effects & Expansions. Reaktor 6: Play, Patch or Build. The chaps over at Native Instruments hail from Berlin and their initial synthesiser “Generator” laid the groundwork for Reaktor their much-heralded digital synthesiser engine.
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Transcription1 Manual 2 KOMPLETE AUDIO 6 Manual ENGLISH 3 Table Of Contents 1 Welcome to KOMPLETE AUDIO 6! What is Included in the Box? Manual Conventions Safety Considerations Warning Caution Important Notes Disposal Notice Software Installation System Requirements Installation Installing KOMPLETE AUDIO 6 on Windows Installing KOMPLETE AUDIO 6 on Windows XP/Vista Installing KOMPLETE AUDIO 6 on Mac OS X Registration Basic Configuration Selecting the KOMPLETE AUDIO 6 as Your System s Default Audio Output Device Windows XP Windows Vista, Windows Mac OS X Using the KOMPLETE AUDIO 6 as an Audio Output Device with Music Software The Hardware in Detail Front Panel Rear Panel Top Panel Advanced Configuration Advanced Configuration on Windows (Control Panel) Audio Settings Page Diagnostics Page Advanced Configuration on Mac OS X (Audio MIDI Setup) Input Pane Output Pane Using the KOMPLETE AUDIO 6 (Setup Scenarios) Connecting Speakers Connecting Active Monitor Speakers Using KOMPLETE AUDIO 6 in a Setup with Passive Speakers Connecting Headphones...36 4 7.3 KOMPLETE AUDIO 6 in a Recording Setup Connecting a Condenser Microphone Connecting a Dynamic Microphone Connecting a Guitar / Bass Guitar (with headphones) Connecting Line Level Equipment (Synthesizer/Computer/Tapedeck/Mixer Line Out) KOMPLETE AUDIO 6 with MIDI Devices Using the Digital Input and Output Connecting a DAT Tapedeck Connecting a Synthesizer via Digital I/O Troubleshooting Solving Hardware-related Problems How to Check Whether the KOMPLETE AUDIO 6 Drivers are Installed Correctly USB Troubleshooting USB 2.0 required Try another USB cable Using a powered USB 2.0 hub Recommended USB-ports (MacBook Only) Disable USB Energy Saving Mode (Windows only) Update the Driver How to avoid Ground Loops Physically Re-configuring the KOMPLETE AUDIO Check your IRQs (Windows only) Getting Help Readme / Knowledge Base / Technical Support Forum Updates Appendix Technical Specifications About Latency and Buffers Different Types of ASIO (Windows)...56 ENGLISH 5 1 Welcome to KOMPLETE AUDIO 6! Thank you for your purchase of KOMPLETE AUDIO 6. It is the ultimate hardware complement for a variety of home studio and DJ applications. The KOMPLETE AUDIO 6 provides the following features: 24-bit analog-to-digital / digital-to-analog converters 2 analog inputs with XLR / 1/4 jack combo sockets, 48V phantom power, and individual input gain control knobs on the interface s front panel 2 additional balanced inputs with 1/4 TRS jack sockets on the interface s rear panel 4 analog and 2 digital outputs 1/4 TRS jack headphone socket with button to switch between source outputs 1/2 and 3/4 S/PDIF Digital I/O Up to 96 khz sampling rate 15 status LED indicators for monitoring the interface s connections ASIO and Core Audio low-latency drivers 1.1 What is Included in the Box? The packaging contains: 1 x KOMPLETE AUDIO 6 audio interface 1 x USB 2.0 cable 1 x installation disc A software bundle comprising KOMPLETE 7 ELEMENTS, TRAKTOR LE 2, and Cubase 5 LE A printed copy of this manual 1.2 Manual Conventions This manual uses particular formatting to point out special facts and to warn you of potential issues. The icons introducing the following notes let you see what kind of information is to be expected:!! %% Whenever this exclamation mark icon appears, you should read the corresponding note carefully and follow the instructions and hints given there if applicable. This lightbulb icon indicates that a note contains useful extra information. This information may often help you to solve a task more efficiently, but does not necessarily apply to the setup or operating system you are using; however, it s always worth a look. 4 KOMPLETE AUDIO 6 Manual 6 Furthermore, the following formatting is used: Text appearing in (drop-down) menus (such as Open, Save as etc.) and paths to locations on your hard drive or other storage devices is printed in italics. Text appearing elsewhere on the screen (labels of buttons, controls, text next to checkboxes etc.) is printed in light blue. Whenever you see this formatting applied, you will find the same text appearing somewhere on the screen. Important names and concepts are printed in bold. References to keys on your computer s keyboard you ll find put in square brackets (e.g., Press [Shift] + [Return] ). Single instructions are introduced by this play button type arrow. Results of actions are introduced by this smaller arrow. ENGLISH KOMPLETE AUDIO 6 Manual 5 7 2 Safety Considerations Please read the following sections thoroughly, as they contain important information regarding the use of the KOMPLETE AUDIO Warning The KOMPLETE AUDIO 6, in combination with an amplifier, headphones or speakers, can produce sounds in decibel ranges that may cause hearing damage. For protection, set all volume levels to a minimum before using KOMPLETE AUDIO 6. Gradually raise the volume controls while music is playing to set the desired listening level. If you experience any hearing problems or ringing in the ears, consult a hearing specialist immediately. 2.2 Caution Before connecting the KOMPLETE AUDIO 6 hardware to other electronic components, turn off the power for all devices. Before powering your system up or down, set all volume levels to minimum. The KOMPLETE AUDIO 6 hardware contains no user-serviceable parts. Do not open it or attempt to disassemble or modify any internal components. If there appears to be a hardware malfunction, immediately stop using the hardware and contact Native Instruments. Do not expose the KOMPLETE AUDIO 6 to rain, and do not use it near water or in damp or wet conditions. Also, never place anything on top of the unit, and be careful that no objects or liquids of any kind enter the unit. The KOMPLETE AUDIO 6 hardware is powered via USB. Operation can be guaranteed only when the interface is the only piece of equipment connected to a particular USB 2.0 controller, or if it is connected to a self-powered USB 2.0 hub. Do not place the KOMPLETE AUDIO 6 hardware in an unstable position where it might accidentally fall to the ground. Before moving the KOMPLETE AUDIO 6 hardware, remove all connected cables. Never subject the unit to extreme temperatures (e.g., direct sunlight in an enclosed vehicle or near a heat source) or high levels of vibration. Do not use excessive force on the buttons, knobs, switches or connectors. When cleaning the KOMPLETE AUDIO 6 hardware, use a soft, dry cloth. Do not use paint thinner, solvents, cleaning fluids, or chemically-impregnated wiping cloths. 6 KOMPLETE AUDIO 6 Manual 8 2.3 Important Notes Disclaimer: Native Instruments GmbH cannot be held responsible for damage or data loss caused by improper use of, or modification to, the KOMPLETE AUDIO 6 hardware or software. It is your responsibility to back up data you do not want to lose. Specifications subject to change: The information contained in this manual is believed to be correct at the time of publication. However, Native Instruments reserves the right to make changes to the specifications of software and hardware at any time without notice or obligation to update existing units. Nameplate location: The nameplate is located on the bottom of the KOMPLETE AUDIO 6 hardware and lists the Production ID. Copyright: Native Instruments GmbH All rights reserved. This publication may not be reproduced in whole or in part, summarized, transmitted, transcribed, stored in a retrieval system, or translated into any language, in any form or by any means without the prior written permission of Native Instruments GmbH. All product and company names are trademarks or registered trademarks of their respective owners. ENGLISH 2.4 Disposal Notice Should this product become damaged beyond repair, or if you wish to dispose it, please observe the regulations of your area and country that relate to the disposal of electronic products. KOMPLETE AUDIO 6 Manual 7 9 3 Software Installation In order for the KOMPLETE AUDIO 6 to work properly with your computer, the following two programs are automatically installed on your system during the software installation process: The KOMPLETE AUDIO 6 driver. This handles the communication between the audio interface and your computer. The Control Panel software. This allows you to adjust performance settings and control sync and pre-amp settings for Windows (in Mac OS X, the relevant settings are controlled from the system s Audio MIDI setup). %% If you are familiar with the installation procedure and the general configuration of USBdriven audio devices on your computer, you can skip this chapter and continue with registration chapter System Requirements For latest system requirements, compatibility and support of the latest operating systems, please visit our product page at: Installation Installing KOMPLETE AUDIO 6 on Windows 7!! Do not connect the KOMPLETE AUDIO 6 to your computer before the software installation process is finished. To install the KOMPLETE AUDIO 6 on Windows 7: 1. Place the installation disc in your computer s CD/DVD-ROM drive. 2. Use Windows Explorer to browse the contents of the disc. 3. Double-click the installer file: KOMPLETE AUDIO 6 Setup PC.exe. 8 KOMPLETE AUDIO 6 Manual 10 4. In the installation welcome screen, click Next. ENGLISH 5. To continue, you need to first accept the license agreement. After you have read the license agreement, click on the corresponding checkbox. Then click Next. KOMPLETE AUDIO 6 Manual 9 11 6. The InstallAware Wizard will prompt you to begin the configuration. Click Next to proceed. 7. Once the installation has been performed successfully, click Finish. All software components are now installed, and the KOMPLETE AUDIO 6 should be ready to use. Proceed with registration chapter KOMPLETE AUDIO 6 Manual 12 3.2.2 Installing KOMPLETE AUDIO 6 on Windows XP/Vista!! Do not connect the KOMPLETE AUDIO 6 to your computer before the software installation process is finished. To install the KOMPLETE AUDIO 6 on Windows XP/Vista: 1. Place the installation disc in your computer s CD/DVD-ROM drive. 2. Use the Windows Explorer to browse the contents of the disc. 3. Double-click the installer file: KOMPLETE AUDIO 6 Setup PC.exe. 4. In the installation welcome screen, click Next. ENGLISH KOMPLETE AUDIO 6 Manual 11 13 5. To continue, you first need to accept the license agreement. After you have read the license agreement, click on the corresponding checkbox. Then click Next. 6. The InstallAware Wizard will prompt you to begin the configuration. Click Next to proceed. 7. During driver installation, a Windows security warning will appear. This does not indicate a problem. To proceed with the installation, click Continue Anyway (on Windows XP) or Install (on Windows Vista). 12 KOMPLETE AUDIO 6 Manual 14 8. Once the installation has been performed successfully, click Finish. ENGLISH 9. After the installer has finished running, connect the KOMPLETE AUDIO 6 to a USB 2.0 port on your computer using the USB cable included in the package. 10. Windows will identify the KOMPLETE AUDIO 6 and begin the final driver installation process. 11. Choose No if Windows asks you to search the Internet for a driver. 12. Choose Automatic when Windows asks you how to install the software. 13. Click Finish to complete the installation. KOMPLETE AUDIO 6 Manual 13 15 14. After you have completed the driver installation procedure, the driver installer will start again. This is intended behavior. Repeat steps 11 to 14 in order to install all required driver components. All software components are now installed, and the KOMPLETE AUDIO 6 should be ready to use. Proceed with registration chapter Installing KOMPLETE AUDIO 6 on Mac OS X To install the KOMPLETE AUDIO 6 on Mac OS X: 1. Connect the KOMPLETE AUDIO 6 to a USB 2.0 port on your computer using the USB cable provided in the KOMPLETE AUDIO 6 package. 2. Place the installation disc in your computer s CD/DVD-ROM drive. Its icon will appear in the Mac OS X Finder. 3. Double-click the KOMPLETE AUDIO 6 disc icon to display the contents of the disc. 4. Double-click the installer file: KOMPLETE AUDIO 6 Installer Mac.mpkg. The installation will start, and a welcome screen will appear. 14 KOMPLETE AUDIO 6 Manual 16 5. Click Continue to proceed. ENGLISH 6. Read the Software License Agreement and click Continue to proceed. KOMPLETE AUDIO 6 Manual 15 17 7. If you agree to the Software License Agreement, click Agree to continue. 8. Select the drive you want to install the KOMPLETE AUDIO 6 driver to and click Continue. 16 KOMPLETE AUDIO 6 Manual 18 9. Click Install to install the driver. ENGLISH 10. Mac OS X will prompt you to authenticate the installation. Enter the name and corresponding password of a user with administrator privileges and click OK. Another screen will inform you that restarting the computer will be necessary after the installer has finished. Confirm again. KOMPLETE AUDIO 6 Manual 17 19 11. The next screen informs you about the progress of the installation procedure. 12. Once the installation has been performed successfully, you will be prompted to restart your Mac. Click Restart to restart your computer. All software components are now installed, and the KOMPLETE AUDIO 6 is ready to use. Proceed with registration chapter KOMPLETE AUDIO 6 Manual 20 3.3 Registration Registering the KOMPLETE AUDIO 6 is not mandatory. Nevertheless, registration is recommended for support inquiries or in case of theft. As a registered user, you will also benefit from exclusive incentives and insider specials. %%!! Register your hardware: if you register your KOMPLETE AUDIO 6 now, you will additionally be rewarded with a voucher for NI products, so don t sleep on it! To register your KOMPLETE AUDIO 6 on the Native Instruments website, you will need the serial number from the product activation sticker. This is located on the bottom side of your KOMPLETE AUDIO 6. ENGLISH To register your KOMPLETE AUDIO 6, visit our registration page on: and follow the instructions. KOMPLETE AUDIO 6 Manual 19 21 4 Basic Configuration In order for the KOMPLETE AUDIO 6 to operate as your computer s default soundcard, you will need to select it within the system s audio preferences. Find the relevant instructions in chapter 4.1. To use the KOMPLETE AUDIO 6 as your music software s default audio output, see the information given in chapter Selecting the KOMPLETE AUDIO 6 as Your System s Default Audio Output Device In the following sections, you will learn how to set up the KOMPLETE AUDIO 6 as your system s default audio output device Windows XP 1. Open Start > Control Panel > Hardware and Sound > Sound. 2. In the Sounds and Audio Devices Properties window, select the Audio tab. 3. From the Default Device drop-down list, select one of the KOMPLETE AUDIO 6 entries. 4. Click OK to confirm your selection and close the window. The KOMPLETE AUDIO 6 is now selected as the default audio output device Windows Vista, Windows 7 1. Open Start > Control Panel > Hardware and Sound > Sound. 2. In the Sound control panel, select the Playback tab. 3. Select the KOMPLETE AUDIO 6 s pair of outputs (Ch A, Out 1 2 or Ch B, Out 3 4) that you want to set as default by clicking the corresponding entry. 4. Click Set Default. 5. Click OK to confirm your selection and close the window. KOMPLETE AUDIO 6 is now selected as the default audio output device. 20 KOMPLETE AUDIO 6 Manual 22 4.1.3 Mac OS X 1. Open the System Preferences under the gray Apple Icon menu in the top left corner of your screen. 2. Below Hardware (second row from top), select Sound. 3. In the Sound control panel, select the Output tab. 4. Select the KOMPLETE AUDIO 6 from the list of available soundcards. 5. Close the panel. ENGLISH KOMPLETE AUDIO 6 is now selected as the default audio output device. 4.2 Using the KOMPLETE AUDIO 6 as an Audio Output Device with Music Software Before using the KOMPLETE AUDIO 6 with music production or DJ software, you will need to set it up as the software s audio output device. Most music production and DJ programs provide direct access to the soundcard properties in the audio and MIDI setup section of their preferences dialog. Please refer to the documentation of your music production or DJ software for more information on how to configure audio and MIDI interfaces. KOMPLETE AUDIO 6 Manual 21 23 5 The Hardware in Detail The KOMPLETE AUDIO 6 processes both incoming audio and the audio sent to your computer (and external equipment) in analog and digital form. It is a stand-alone device which draws power from the USB connection of your computer. Thus, an external power supply is unnecessary. The device provides: sound conversion (from analog to digital and vice versa) playback/monitoring (from an input device or computer to headphones/speakers) recording (from analog/digital inputs into digital data) 5.1 Front Panel 5.1 The front panel of the KOMPLETE AUDIO 6. (1) INPUT 1 and INPUT 2 (Line and Microphone): These inputs have a combination socket for use with XLR or 1/4 jack connectors. When connecting an XLR connector, an XLR lock latches. You can easily release the connector by pressing the release tab. The input GAIN knob lowers/raises the amount of signal going into the KOMPLETE AUDIO 6. The LINE/INST toggle button selects either LINE mode for strong-signaled inputs (like a synthesizer or the output of an electric piano) or INST for weak-signaled inputs (such as a guitar or a bass guitar). XLR connected gear is not affected by this button. (2) MONITOR section: The ON switch turns direct monitoring on/off. With direct monitoring activated, the unaffected input signal will be heard with zero latency. The ON switch also doubles as a monitor selector switch. When held for one second, it cycles through three monitor modes: monitor signal to outputs 1/2; monitor signal to outputs 3/4; and monitor signal to both output pairs 1/2 and 3/4. The LEDs from the MONITOR section on the device s top panel display which monitoring mode is currently active. The MONO switch toggles the monitor output selection between a mono signal and a stereo signal. Switching to a mono setting aids in monitoring a mono signal, such as a guitar s mono input. The VOLUME control lowers/increases the output level of the monitor signal. 22 KOMPLETE AUDIO 6 Manual 24 (3) Headphones section: The headphone socket is for plugging in headphones with a 1/4 TRS jack. The VOLUME control lowers/increases the output signal of the headphones. The toggle switch 1/2 and 3/4 allows you to determine which output is monitored by the headphones. ENGLISH 5.2 Rear Panel 5.2 The rear panel of the KOMPLETE AUDIO 6. (1) Phantom power button (48V): The phantom power button supplies 48V to condenser microphones, which need this DC voltage to power their active electrical circuitry. This feature eliminates the need for direct boxes or other additional hardware when using a condenser microphone.!! Be aware that phantom power can cause serious damage to ribbon microphones. Check your microphone s manual to see whether it is safe to use phantom power on it. If it isn t, make sure to disable phantom power on the interface before connecting: Switch the 48V phantom power button o1n the device s rear panel off. The 48V LED on the device s top panel stops lighting orange when phantom power is disabled. (2) USB port: The USB port socket connects the KOMPLETE AUDIO 6 device to your computer laptop or workstation via USB 2.0. (3) MIDI: The MIDI input (IN) and output (OUT) sockets connect to MIDI devices such as MIDI controllers and hardware synths or workstations. These connections also send and receive MIDI data to and from your computer, and can be utilized by the music software of your choice. (4) Main outputs 1/2: The MAIN 1/2 outs are balanced outputs. Normally, these are coupled to a mixer, mixing board, or active speakers via 1/4 jacks. However, you can also use RCA (phono) cables with suitable 1/4 jack adapters. (5) Outputs 3/4: The OUT 3/4 sockets are balanced outputs. They offer the option of additional outputs when setting up 4-channel applications, such as surround sound. They also make assigning certain instruments to certain outputs / output pairs or monitoring with a second pair of speakers possible. These outputs have no dedicated volume control (the output is always at 0 db) so you will need to control the volume from within your software or the gear they are connected to. KOMPLETE AUDIO 6 Manual 23 25 (6) Inputs 3/4: The Input 3/4 sockets are balanced 1/4 jack sockets. They are used with synths, tapedecks, CD players, or any other devices or instruments that don t require phantom powering. (7) Input and Output 5/6: The RCA (phono) sockets 5/6 are used for digital input/output, and syncing to external digital clocks. Typically, DAT tapedecks or synthesizers with digital ins/ outs utilize these sockets. 5.3 Top Panel 5.3 The top panel of the KOMPLETE AUDIO 6. Volume control knob (MAIN VOLUME 1/2): The knob at the center of the top panel provides a master volume control for the main outputs (MAIN 1/2). Status LEDs: The status LEDs surrounding the Volume Control Knob allow you to quickly identify the status of all the connections going in and out of the device, especially in low lighting environments, where setup and troubleshooting can be cumbersome. See the following list for the LED s tasks in more detail: INPUT 1, 2, 3, and 4: Light green when incoming signal on the relevant channel is detected. The LEDs light red when there is too much signal present, i.e. clipping. OUTPUT 1/2 and 3/4: Lights green when there is an outgoing audio signal. 24 KOMPLETE AUDIO 6 Manual 26 MIDI: Lights green when a MIDI connection is detected and active; flashes on incoming or outgoing MIDI data. 48V: Lights orange when phantom power is activated. USB: Lights green when the USB port is connected to a computer. Flashing indicates a USB connection problem. Headphones 1/2: Lights orange when there is outgoing signal on the headphone outputs 1 and 2 (see 5.1 for headphone source settings). Headphones 3/4: Lights orange when there is outgoing signal on the headphone outputs 3 and 4 (see 5.1 for headphone source settings). MONITOR 1/2: Lights orange when direct monitoring is activated with outputs 1/2 selected (see MONITOR section of chapter 5.1 for further information on direct monitoring). MONITOR 3/4: Lights orange when direct monitoring is activated with outputs 3/4 selected (see MONITOR section of chapter 5.1 for further information on direct monitoring). SPDIF SYNC: Lights orange when External Digital Clock Sync is established; does not light when the internal clock is used (see chapters and for further information on synchronizing the KOMPLETE AUDIO 6 s clock to external equipment). ENGLISH KOMPLETE AUDIO 6 Manual 25 27 6 Advanced Configuration Once you have installed the KOMPLETE AUDIO 6 (3) and set it up as your system s default audio output device (4), there are more options available, such as latency optimization (see also 10.2) and audio quality settings. On Windows All advanced configuration settings on Windows can be accessed from the Control Panel software, which was installed on your computer during the software installation procedure in chapter 3. Proceed with subchapter 6.1. %% On Mac OS X If you experience problems with your setup, please refer to the Audio Troubleshooting Guide, which you can access from the Information section of the Control Panel s Diagnostics page, or open it directly from the software s documentation folder. All advanced configuration settings on Mac OS X can be accessed from the Mac OS X Audio MIDI Setup. Proceed with subchapter 6.2. %% If you experience problems with your setup, please refer to the Audio Troubleshooting Guide, which you can access directly from the software s documentation folder. 6.1 Advanced Configuration on Windows (Control Panel) The Control Panel software allows you to change the driver s performance settings, monitor performance and detect errors. To open the Control Panel: Navigate to Start > All Programs > Native Instruments > KOMPLETE AUDIO 6 Driver > Control Panel.!! If you cannot find the Control Panel, the software is most likely not installed. In this case, please (re-)install the software as described in chapter 3. On the left-hand side of the Control Panel, you find two tabs: Audio Settings and Diagnostics: Click on the tabs to open the corresponding page of the Control Panel. Proceed to chapters and for more information on the Control Panel s pages. 26 KOMPLETE AUDIO 6 Manual 28 6.1.1 Audio Settings Page ENGLISH 6.1 The Control Panel s Audio Settings page. In the Audio Settings page, you can configure the audio latency and sample rate; monitor the device s status; enable clock syncing to external devices; and activate direct monitoring. The Audio Settings page consists of four sections: Audio Processing, Device Monitor, Digital Sync Source, and Direct Monitoring. See the following subchapters for further information. Audio Processing Section 6.2 The Audio Processing section in the Audio Settings page of the Control Panel. The Audio Processing section sets the parameters for the analog-to-digital/digital-to-analog conversion done by your audio interface. It has two menus: Sample Rate: Choose a sample rate that is compatible with your music application and best suited to your computing power. A higher sample rate improves the audio quality, but also causes higher CPU load. By default, the sample rate is set to Hz (CD quality). %% The sample rate defines how many samples are played/recorded per one second of sound. A higher sample rate results in higher audio quality; however, Hz (as used for recording audio CDs) is a common setting and absolutely sufficient for most tasks. If your final destination is CD, you should use this setting or a multiple of it (88200 Hz). For a better understanding: Hz is used by DAT recorders and for DVD (films) recording Hz and higher rates are typical for DVD, HD DVD, and Blu-ray Disc audio recording. You should be aware that a higher sample rate also causes higher CPU load. KOMPLETE AUDIO 6 Manual 27 29 !! If you want to use multiple software clients simultaneously with the device, keep in mind they ll also have to share the same sample rate. Process Buffer: Lower the buffer size value for a quicker response time from your computer to audio software and MIDI controller actions. %% When converting audio information to digital and vice versa, the audio driver needs to store the data in buffer packages (audio buffers) which are then sent to and processed by the CPU. The higher the buffer size, the longer it takes for a signal to finally arrive at the output as audio. You might experience this as a delay between the time you hit a key on your computer or controller and when you actually hear the sound. This delay is called latency. A rule of thumb is: lower buffer size results in lower latency. However, there are more factors to latency than buffer size alone (e.g., CPU speed and RAM size). You should start off with a higher buffer size setting, and gradually decrease the value until you find the perfect balance between playability and system performance. If you experience crackling at the audio output, the chosen buffer size is very likely too low for your computer s CPU to cope with, as lower buffer size causes higher CPU load. Device Monitor Section 6.3 The Device Monitor section in the Audio Settings page of the Control Panel. The Device Monitor section displays information about the audio interface s processing status and your system s output latency. It has two displays: Processing State: The processing state monitor provides feedback on the current status of the device. There are three possible status messages: Idle: interface is connected, but no client delivers audio data. Streaming: driver is working and processing audio data. Panic: driver stopped streaming. Too many USB I/O errors occurred in the interface communication. Output Latency: Shows the amount of output latency in milliseconds. 28 KOMPLETE AUDIO 6 Manual 30 Digital Sync Source Section ENGLISH 6.4 The Digital Sync Source section in the Audio Settings page of the Control Panel. In the Digital Sync Source section, you can select whether the device uses its internal clock or gets synchronized to the clock of an external device: Internal (standard setting): Leave this radio button selected if you don t want the device to be synchronized to the clock of an external device. External S/PDIF 5 6: Select this radio button if you want the device to be synchronized to the clock of another external device via S/PDIF. When switching to this setting, the device automatically tries to establish synchronization to an external clock at the digital input/output 5 and 6 (see also chapter 5.2). If the synchronization request fails, the interface switches back to internal clock mode. If the synchronization is successful, the top panel s SPDIF SYNC lights (see chapter 5.3). Direct Monitoring Section 6.5 The Direct Monitoring section in the Audio Settings page of the Control Panel. In the Direct Monitoring section, you can set the device to bypass any signal processing and send the signal from the input directly to the output of the device (at zero latency). %% This function can be accessed from the MONITOR section on the device s front panel too; see chapter 5.1 for further information. The Direct Monitoring section has a button and a drop-down menu: Monitor Status: Activating the direct monitoring routes the signal of the inputs 1 and 2 directly to the selected outputs (see Channel setting below) without sending them through the computer, so you can monitor the input at zero latency. Channel: When direct monitoring is active, select to which output channels signals from inputs 1 and 2 will be routed. KOMPLETE AUDIO 6 Manual 29 31 6.1.2 Diagnostics Page 6.6 The Control Panel s Diagnostics page. The Diagnostics page allows you to monitor performance and detect errors. The information provided in this page is more of interest to advanced users; however, in case of problems with the device, you should have a look at this page. The Diagnostics page consists of the four sections: Drop-Out Detection; Connection Monitor; System Performance Test; and Information. See the following subchapters for further information on these sections. Drop-Out Detection Section 6.7 The Drop-Out Detection section in the Diagnostics page of the Control Panel. The Drop Out Detection section provides feedback on USB input/output and buffering errors. It has two displays and a button: USB I/O Errors: provides feedback on USB input/output errors. A high USB I/O Errors count points to your system being overloaded. Buffer Underruns: Buffer underruns occur when your computer isn t able to process an audio buffer in time. Reasons for underruns include too many ongoing background tasks or high CPU usage within a music program. Reset: A click on this button resets the error count. 30 KOMPLETE AUDIO 6 Manual 32 Connection Monitor Section ENGLISH 6.8 The Connection Monitor section in the Diagnostics page of the Control Panel. The Connection Monitor section provides feedback on connected clients and USB data errors. It has two displays and a button: Number of Clients: displays the number of clients connected to the interface. Multiple ASIO applications are counted separately. WDM and WASAPI increase the number by one, no matter how many WDM / WASAPI applications play audio. USB Data Errors: counts USB data errors. Poor quality, or long USB cables as well as irradiation can be the source of connection errors on the USB bus. Reset: A click on this button resets the error count. System Performance Test Section 6.9 The System Performance Test section in the Diagnostics page of the Control Panel. The System Performance Test section provides monitoring of the current DPC (Deferred Procedure Call) latency value of your Windows system. A Deferred Procedure Call is a Windows mechanism which allows high-priority tasks (such as the basic system tasks) to delay lowerpriority tasks. This specific DPC latency is not to be confused with the overall latency, explained in chapter 10.2, but it can add to it. The section has two displays and two buttons: Current Latency: displays the current DPC latency value. Maximum Latency: displays the highest DPC latency value monitored since the last time you either started or restarted monitoring. Reset: Press this button to reset the Maximum Latency value to zero. Start/Stop: Press this button to start monitoring DPC latency. Once started, the button label changes to Stop. KOMPLETE AUDIO 6 Manual 31 33 Information Section 6.10 The Information section in the Diagnostics page of the Control Panel. The Information section displays information about driver and firmware, and provides access to the Audio Troubleshooting Guide. This section has two displays and a button: Driver Version: See the currently installed driver version here. Firmware Version: See the currently installed firmware version here. Troubleshooting Guide: Click Show to open the Audio Troubleshooting Guide. 32 KOMPLETE AUDIO 6 Manual 34 6.2 Advanced Configuration on Mac OS X (Audio MIDI Setup) On Mac OS X, all advanced configuration settings can be accessed from the Audio MIDI Setup utility. To open the Audio MIDI Setup utility: Go to Applications > Utilities > Audio and MIDI Setup. The Audio MIDI Setup utility will pop up in a window, entitled Audio Devices. ENGLISH Input Pane 6.11 The Input pane of the Audio MIDI Setup utility in Mac OS X The Audio MIDI Setup s Input pane allows for selection of clock source settings, sample rate, and direct monitoring. The relevant areas/elements here are the Clock source drop-down menu, the Format drop-down menu, and the Thru checkboxes, respectively. See the following list for more detailed descriptions: Clock source: In the Clock source drop-down menu you can select whether the device uses its internal clock or gets synchronized to the clock of an external device. This is relevant when connecting to an external device via the digital In/Out 5/6 sockets (see also chapter 5.2). The drop-down menu holds the following entries: Internal Clock (standard setting): Leave this radio button selected if you don t want the device to be synchronized to the clock of an external device. External Clock (S/PDIF): Select this radio button if you want the device to be synchronized to the clock of an external device via S/PDIF. When switching to this setting, the device automatically tries to establish synchronization to an external clock at the digital inputs 5/6 (see chapter 5.2). If the synchronization request fails, the interface switches back to internal clock mode. If synchronization is possible, the top panel s SPDIF SYNC lights (see chapter 5.3). KOMPLETE AUDIO 6 Manual 33 35 Format: Choose a sample rate that is compatible with your music application and suited to your computing power. A higher sample rate improves the audio quality, but also causes higher CPU load. By default, the sample rate is set to Hz (CD quality). %% The sample rate defines how many samples are played/recorded per one second of sound. A higher sample rate results in higher audio quality; however, Hz (as used for recording audio CDs) is a common setting and absolutely sufficient for most tasks. If your final destination is CD, you should use this setting or a multiple of it (88200 Hz). For a better understanding: Hz is used by DAT recorders and for DVD (films) recording Hz and higher rates are typical for DVD, HD DVD, and Blu-ray Disc audio recording. You should be aware that a higher sample rate also causes higher CPU load. Thru: The Thru checkboxes enable direct monitoring. This sends the input signals directly to its output at zero latency without any internal signal processing. Tick the checkbox of the relevant channel to activate direct monitoring. This setting is also accessible from the hardware s front panel in the MONITOR section (see also chapter 5.1).!! The channels volume settings cannot be controlled from the Audio MIDI Setup utility; use the relevant hardware controls (see chapter 5) Output Pane All relevant output settings of the KOMPLETE AUDIO 6 are controlled from the hardware (see 5). See chapter for general settings and input channel settings. 34 KOMPLETE AUDIO 6 Manual 36 7 Using the KOMPLETE AUDIO 6 (Setup Scenarios) In this chapter, you will learn how to connect the KOMPLETE AUDIO 6 in various setup scenarios. Although we cannot cover all imaginable setups here, the examples are general enough to apply the information to most situations.!! Please make sure to have installed the KOMPLETE AUDIO 6 driver as described in chapter 3 prior to connecting the KOMPLETE AUDIO 6 to your computer. The device will not work properly otherwise. ENGLISH 7.1 Connecting Speakers Connecting Active Monitor Speakers 7.1 KOMPLETE AUDIO 6 setup with active monitors. Make sure the KOMPLETE AUDIO 6 is connected to your computer as described during the installation chapter (chapter 3), and configured as your computer s main audio output device (see chapter 4). To use active speakers (self-powered speakers with a built-in amplifier) with your KOMPLETE AUDIO 6: 1. Turn the Volume Control knob (MAIN VOLUME 1/2) on the top panel of the KOMPLETE AUDIO 6 to the left-end stop to set the volume to minimum. 2. Connect the main outputs (MAIN 1/2) on the rear panel of the KOMPLETE AUDIO 6 to your active speakers with stereo 1/4 cables. First, connect the L output channel with the left speaker, then the R output channel to the right speaker. 3. Once you have connected the speakers to the device, set the gain knob on your active boxes to the appropriate level (0dB) and turn them on. KOMPLETE AUDIO 6 Manual 35 37 4. Start the playback of an audio file on your computer. 5. Gradually turn the Volume Control knob (MAIN VOLUME 1/2) on top of the KOMPLETE AUDIO 6 to the right until you reach a good listening level Using KOMPLETE AUDIO 6 in a Setup with Passive Speakers Make sure the KOMPLETE AUDIO 6 is connected to your computer as described during the installation chapter (chapter 3), and configured as your computer s main audio output device (see chapter 4). Passive speakers require amplification, so there will be a mixer or stereo amplifier between the speakers and the KOMPLETE AUDIO 6. To use the KOMPLETE AUDIO 6 in a setup with passive speakers: 1. Turn your stereo amplifier / mixer off. 2. Connect the main outputs (MAIN 1/2) on the rear panel of the KOMPLETE AUDIO 6 to a pair of line inputs on your stereo amplifier / mixer with stereo 1/4 to RCA (phono) cables or suitable adapters. Connect the L output channel to the left line input channel, and the R output channel to the right line input channel of your stereo amplifier / mixer. 3. Turn your stereo amplifier / mixer on. 4. Turn the Volume Control knob (MAIN VOLUME 1/2) on the top panel of the KOMPLETE AUDIO 6 to the right-end stop to set the output to its maximum level. 5. Start the playback of an audio file on your computer. 6. Gradually raise your stereo amplifier s / mixer s volume control level until you reach a good listening level. 7.2 Connecting Headphones 7.2 KOMPLETE AUDIO 6 setup with headphones. Make sure the KOMPLETE AUDIO 6 is connected to your computer as described during the installation chapter (chapter 3), and configured as your computer s main audio output device (see chapter 4). To use headphones with your KOMPLETE AUDIO 6: 36 KOMPLETE AUDIO 6 Manual 38 1. Plug the 1/4 TRS jack of your headphones into the PHONES socket on the KOM- PLETE AUDIO 6 s front panel. Turn the Headphone Volume Control knob (VOLUME) of the KOMPLETE AUDIO 6 to the left-end stop to set the volume to minimum. ENGLISH 2. Start the playback of an audio file on your computer. 3. Gradually turn the Headphone Volume Control knob (VOLUME) of the KOMPLETE AUDIO 6 to the right until you reach a good listening level. 7.3 KOMPLETE AUDIO 6 in a Recording Setup The following instructions will assist you in using the KOMPLETE AUDIO 6 in a recording situation for capturing audio to your computer, and monitoring the input and result over your speakers or headphones. In most cases, you will use a third party DAW (digital audio workstation) software or another audio recording and editing software for recording voice or instruments. For instructions on how to configure audio and MIDI routing and recording, please refer to your software s documentation Connecting a Condenser Microphone 7.3 KOMPLETE AUDIO 6 setup with microphone and headphones. Make sure to have connected the KOMPLETE AUDIO 6 to your computer as described during the installation chapter (chapter 3) of this manual. KOMPLETE AUDIO 6 Manual 37 39 !! Make sure the volume on the KOMPLETE AUDIO 6 s main outs (Volume Control knob MAIN VOLUME 1/2 ) is turned down before connecting a microphone to the KOM- PLETE AUDIO 6. Microphones nearby speakers can cause a loud squealing tone from the speakers due to a phenomenon called the Larsen effect or audio feedback loop and can seriously damage your hearing and your equipment. The greater the distance between a microphone and speakers means this effect is less likely to occur. To use the KOMPLETE AUDIO 6 in a recording setup with a condenser microphone: 1. Turn the Volume Control knob (MAIN VOLUME 1/2) on the top panel of the KOMPLETE AUDIO 6 to the left-end stop to set the main output volume to minimum. 2. Plug an XLR cable jack from your condenser microphone into either INPUT 1 or INPUT 2 on the front panel of your KOMPLETE AUDIO Switch the phantom power (48V button on the device s rear panel) on. The 48V LED on the device s top panel will light orange. 38 KOMPLETE AUDIO 6 Manual 40 4. Plug the 1/4 TRS jack of your headphones into the PHONES socket on the KOMPLETE AUDIO 6 s front panel. Turn the Volume Control knob (VOLUME) in the headphone section of the KOMPLETE AUDIO 6 to the left-end stop to set the volume to minimum. ENGLISH 5. Open the audio preferences of your audio recording software, and select KOMPLETE AUDIO 6 as your input and output device (you may have to restart your host software for the changes to become active). Please refer to the documentation of your audio recording software for information on how to configure the audio device setup. 6. While singing / playing an instrument into the microphone, adjust the input signal by turning the relevant input channel s GAIN knob gradually to the right. Check the input LEDs (INPUT 1 and 2 on the top panel of the KOMPLETE AUDIO 6) to make sure your input signal does not clip; adjust the input level so that the LEDs light green on input. A red lighting LED indicates signal clipping. 7. Gradually turn the Volume Control knob (VOLUME) in the headphone section of the KOMPLETE AUDIO 6 to the right until you reach a good listening level.!! For information on how to adjust the audio input for recording in your audio recording software, please refer to your software s documentation. KOMPLETE AUDIO 6 Manual 39 41 7.3.2 Connecting a Dynamic Microphone 7.4 KOMPLETE AUDIO 6 setup with microphone and headphones. Make sure to have connected the KOMPLETE AUDIO 6 to your computer as described during the installation chapter (chapter 3) of this manual.!!!! Make sure the volume on the KOMPLETE AUDIO 6 s main outs (Volume Control knob MAIN VOLUME 1/2 ) is turned down before connecting a microphone to the KOM- PLETE AUDIO 6. Microphones nearby speakers can cause a loud squealing tone from the speakers due to a phenomenon called the Larsen effect or audio feedback loop and can seriously damage your hearing and your equipment. The greater the distance between a microphone and speakers means this effect is less likely to occur. Be aware that phantom power can cause serious damage to ribbon microphones. Check your microphone s manual to see whether it is safe to use phantom power on it. If it isn t, make sure to disable phantom power on the interface before connecting: Switch the 48V phantom power button on the device s rear panel off. The 48V LED on the device s top panel stops lighting orange when phantom power is disabled. To use the KOMPLETE AUDIO 6 in a recording setup with a dynamic microphone: 1. Turn the Volume Control knob (MAIN VOLUME 1/2) on the top panel of the KOMPLETE AUDIO 6 to the left-end stop to set the volume to minimum. 2. Plug the XLR cable connection of your dynamic microphone into either INPUT 1 or INPUT 2 on the front panel of your KOMPLETE AUDIO KOMPLETE AUDIO 6 Manual 42 3. Plug the 1/4 TRS jack of your headphones into the PHONES socket on the KOM- PLETE AUDIO 6 s front panel. Turn the Volume Control knob (VOLUME) in the headphone section of the KOMPLETE AUDIO 6 to the left-end stop to set the volume to minimum. ENGLISH 4. Open the audio preferences of your audio recording software, and select KOMPLETE AUDIO 6 as your input and output device (you may have to restart your host software for the changes to become active). Refer to the documentation of your audio recording software for information on how to configure the audio device setup. 5. While singing / playing an instrument into the microphone, adjust the input signal by turning the relevant input channel s GAIN knob gradually to the right. Check the input LEDs (INPUT 1 and 2 on the top panel of the KOMPLETE AUDIO 6) to make sure your input signal does not clip; adjust the input level so that the LEDs light green on input. A red lighting LED indicates signal clipping. 6. Gradually turn the Volume Control knob (VOLUME) in the headphone section of the KOMPLETE AUDIO 6 to the right until you reach a good listening level.!! For information on how to record in your audio recording software, please refer to your software s documentation. KOMPLETE AUDIO 6 Manual 41 43 7.3.3 Connecting a Guitar / Bass Guitar (with headphones) 7.5 KOMPLETE AUDIO 6 setup with guitar / bass guitar and headphones. Make sure to have connected the KOMPLETE AUDIO 6 to your computer as described during the installation chapter (chapter 3) of this manual. To use the KOMPLETE AUDIO 6 in a recording setup with a guitar / bass guitar: 1. Turn the Volume Control knob (MAIN VOLUME 1/2) on the top panel of the KOMPLETE AUDIO 6 to the left-end stop to set the volume to minimum. 2. Plug a 1/4 instrument cable (unbalanced) from your instrument into either INPUT 1 or INPUT 2 of the KOMPLETE AUDIO Make sure the LINE/INST button adjacent to the jack is set to INST (for instruments with active electronics, set this to LINE). 42 KOMPLETE AUDIO 6 Manual 44 4. Plug the 1/4 TRS jack of your headphone cable into the PHONES socket on the KOMPLETE AUDIO 6 s front panel. Turn the Volume Control knob (VOLUME) in the headphone section of the KOMPLETE AUDIO 6 to the left-end stop to set the volume to minimum. ENGLISH 5. Open the audio preferences of your audio recording software, and select KOMPLETE AUDIO 6 as your input and output device (you may have to restart your host software for the changes to become active). Refer to the documentation of your audio recording software for information on how to configure the audio device setup. 6. Make sure that the Volume knob on your instrument is at maximum. 7. While playing your instrument, adjust the input signal by turning the relevant input channel s GAIN knob gradually to the right. Check the input LEDs (INPUT 1 and 2 LEDs on the top panel of the KOMPLETE AUDIO 6) to make sure your input signal does not clip; adjust the input level so that the LEDs lights green on input. A red lighting LED indicates signal clipping. 8. Gradually turn the Volume Control knob (VOLUME) in the headphone section of the KOMPLETE AUDIO 6 to the right until you reach a good listening level.!! %% For information on how to adjust the audio input for recording in your audio recording software, please refer to your software s documentation. Instead of using headphones, you could also listen to the instrument sound using your monitor speakers. See the relevant chapters for information on how to connect speakers to the KOMPLETE AUDIO 6. Always make sure the volume is set to minimum when connecting the instrument, and gradually raise the volume afterwards until you reach a good listening level. KOMPLETE AUDIO 6 Manual 43 45 7.3.4 Connecting Line Level Equipment (Synthesizer/Computer/Tapedeck/ Mixer Line Out) 7.6 KOMPLETE AUDIO 6 setup with a synthesizer and active speakers. Make sure the KOMPLETE AUDIO 6 is connected to your computer as described during the installation chapter (chapter 3), and configured as your computer s main audio output device (see chapter 4). See chapter 7.1 for instructions on how to connect speakers (active and passive) to your KOMPLETE AUDIO 6. To use the KOMPLETE AUDIO 6 in a setup with typical line level equipment: 1. Turn the Volume Control knob (MAIN VOLUME 1/2) on the top panel of the KOMPLETE AUDIO 6 to the left-end stop to set the volume to minimum. 2. Plug a pair of stereo 1/4 TRS cables from the outputs of your device into the inputs 3 and 4 on the rear panel of the KOMPLETE AUDIO KOMPLETE AUDIO 6 Manual Document authored by: Native Instruments GmbH Software version: 2.7 (01/2015)Setup Guide Disclaimer The information in this document is subject to change without notice and does not represent a commitment on the part of Native Instruments GmbH. The software described by this document More informationDocument authored by: Native Instruments GmbH Hardware version: Traktor Kontrol X1 MK2 (01/2013)Setup Guide Disclaimer The information in this document is subject to change without notice and does not represent a commitment on the part of Native Instruments GmbH. The software described by this document More informationDocument authored by: Native Instruments. Document version: 1.1 (07/2011)Setup Guide Disclaimer The information in this document is subject to change without notice and does not represent a commitment on the part of Native Instruments GmbH. The software described by this document More informationDocument authored by: Native Instruments GmbH Software version: 2.6.4 (09/2013)Setup Guide Disclaimer The information in this document is subject to change without notice and does not represent a commitment on the part of Native Instruments GmbH. The software described by this document More informationProfessional 24-bit USB Audio Interface. User s GuideProfessional 24-bit USB Audio Interface User s Guide - Copyright 2016 Revision 1, January 2016 www.esi-audio.com INDEX 1. Introduction... 4 1.1 Features... 4 2. Installation... 5 2.1 System Recommendation... 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